How do I sync my Movband 2?

To sync your Movband 2, you’ll need two things: (1) the Movband SYNC software running on a computer, and (2) your device properly connected to the computer.
First, make sure you have our Movband SYNC software downloaded on your computer. To install, please visit www.dhsgroup.com/hello.

After installation, please make sure the software is running. You will know if the software is running if the Movband Sync software icon (an arrow or a circle of dots) appears in your computer's menu bar or tray, located near the clock. 

 on a PC:

 

on a Mac:
 
or 

Next, please connect your Movband 2 with the 4 gold pins of your device facing the white plastic in the charging cord.  Once connected, your Movband should automatically sync. The device will display SYNC for the couple of seconds it is syncing. When syncing is complete, the display will switch to USB indicating that it is charging.
*Important – please do not unplug the device during syncing as it will damage the Movband. 

How frequently do I need to sync my Movband?

For optimal performance, we recommend syncing at least weekly. However, the Movband 2 has the capacity to store up to 40 days of activity data.

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