How do I install the Movband Sync Software on my Mac?
To sync your Movband with your computer, you'll need to have the Movband Sync software installed and running. Begin by opening up a new tab or window in your web browser and navigating to dhsgroup.com/hello.
Once on the Hello page, select your device. If using a third party device, you will not have to install the Movband Sync software but you will need to join a group which allows third party device capabilities.
After chosing Movband 2 or Movband 3, follow the steps provided.
Click the Download Sync button and go to Downloads to open the file. Drag the file into your Applications folder and then go to your Applications folder to open the program. When it’s open, you will see the gray Movable icon (an arrow) in the menu bar at the top of your screen. The software will now automatically run in the background.
Sometimes, a security notice will appear saying the program "can't be opened because it is from an unidentified developer." If this happens, follow the following steps:
First, open the Security & Privacy control pane: Apple menu > System Preferences > Security & Privacy
Second, click the padlock symbol to change the settings.
In the section, "Allow applications downloaded from," select, "Anywhere." A warning message will appear. Click the button, "Allow From Anywhere" to confirm the new configuration.
If you continue to experience issues downloading the software, please contact us at firstname.lastname@example.org for further support.
Did you find this article helpful?