Help - I'm having trouble pairing my Movband with the HealthSpective app!

Movband 2Movband 2 is not compatible with our Mobile app, and can only sync/pair via computer with USB cord 

Movband 3 & 4: If you're having trouble pairing your Movband 3 or 4 with our mobile app, there are a few things you can try: 

  • Ensure you have the latest version of our HealthSpective app installed and updated. Visit the Apple App Store or the Google Play store to check the app version and/or install the latest version.  

  • Check that Bluetooth is enabled within your mobile device settings 

If you're still experiencing trouble, try restarting the app and restarting your mobile device and re-attempting to pair.  

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