How do I pair my Movband with the HealthSpective app?

Movband 2Movband 2 is not compatible with our Mobile app, and can only sync/pair via computer with USB cord 

Movband 3 & 4: After creating your HealthSpective Engage account, you will be immediately prompted to connect a device. When you land on the Connect a Device page, select your respective device. You will then be prompted to enter your Movband's ID.  

For Movband 3 – your Movband 3's ID is the last 4 alpha-numeric digits of the serial number located on the sticker on the back of the device and on the bottom box.  

For Movband 4 – your Movband 4's ID is located on your device's ID screen after the sleep mode screen. It is a six digit alpha-numeric code.  

If you're having trouble pairing your Movband 3 or 4 with our mobile app, there are a few things you can try: 

  • Ensure you have the latest version of our HealthSpective app installed and updated. Visit the Apple App Store or the Google Play store to check the app version and/or install the latest version.  

  • Check that Bluetooth is enabled within your mobile device settings 

If you're still experiencing trouble, try restarting the app and restarting your mobile device and re-attempting to pair.  

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