Help - I'm having trouble pairing with the HealthSpective mobile app!
2: 2 is not compatible with our HealthSpective app, and can only sync/pair via computer with USB cord.
3 & 4: If you're having trouble pairing your 3 or 4 with our HealthSpective app, there's a few things you can try:
Ensure you have the latest version of our app installed and updated. Visit the Apple App Store or the Google Play store to check the app version and/or install the latest version.
Check that Bluetooth is enabled within your mobile device settings
If you're still experiencing trouble, try restarting the app and restarting your mobile device and re-attempting to pair.
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