How do I add a replacement third party device to my account using the HealthSpective app?

To register a replacement third party device using the HealthSpective app, you will need both access to web browser (you can use your phone's browser, but it is easiest on a computer) and the HealthSpective mobile app. (Because of the back and forth between a browser and the app, we recommend only using a computer, but it is possible with the app too.) 

  1. First, you will need to remove your current device from your account. To do so, on a web browser, log into your Move Dashboard by visiting  

  1. Navigate to the *Devices* tab under your *My Account* page. 

  1. Remove your current device by clicking on the trash can icon. 

  1. Once your device has been removed from your account, open up your HealthSpective app on your mobile device.  

  1. Log into your Dashboard and you should be sent directly to the Connect a Device page. Select Third Party and then Connect. (Please note, if you do not belong to a corporate organization which allows third party device access, you may be required to purchase an Annual Move license. See note below.) 

  1. You will be directed outside of the app to your phone's web browser and to the Dashboard login page. Please enter your login credentials.  

  1. After logging in, you'll be automatically taken to your account's Devices page where you'll be able to select your third party manufacturer – click connect under your manufacturer.  

  1. You'll be taken to your manufacturer's page where it will first ask if you authorize the transfer of your activityclick Authorize to accept and then you will be prompted to enter your log in credentials to your manufacturer's account. Be sure to use your Fitbit, Garmin, etc. account credentials, rather than your HealthSpective credentials. 

  1. After authenticating, you'll be directed back to your Move account in the browser and should receive a message in the top that your device has been added. Remember, it may take 24 hours for your activity to populate in your activity. After that, you just need to sync normally per your manufacturer's instructions and your activity should automatically populate in your Move account within a few hours.  


Did you find this article helpful?