HealthSpective App

HealthSpective App User Guide

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Help - I'm having trouble pairing my Movband with the HealthSpective app!

Movband 2: Movband 2 is not compatible with our Mobile app, and can only sync/pair via computer with USB cord. Movband 3 & 4: If you're having trouble pairing your Movband 3 or 4 with our mobile ap...

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Can I register my Movband 2 using the HealthSpective app?

No – Movband 2 users are not able to use the app to register and can only register using a computer. If you have a Movband 2, you are able to create your account with the app but will have to use a computer wit...

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How do I register my Movband 3 using the HealthSpective app?

The Movband 3 cannot currently be registered using the HealthSpective app. You must register and perform the first sync using a computer with the Movband Sync software. For more information, please visit this a...

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How do I register my Movband 4 using the HealthSpective app?

*Please note, the Movband 4 is only compatible with the HealthSpective app. It cannot register and/or sync with a computer (and therefore does not require the Movband Sync software). To be sure that your mobile...

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How do I register my third party device using the HealthSpective app?

To create your HealthSpective Engage account and register your third party device (Fitbit, Garmin, etc.) using the HealthSpective app, please follow these steps: Install the HealthSpective app from th...

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How do I register my account using my iPhone's Apple Health?

To create your HealthSpective Engage account and register your Apple Health account as your device using the HealthSpective app, please follow these steps: Install the HealthSpective app from...

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How do I register my account using my Android's Google Fit?

To create your HealthSpective Engage account and register your Google Fit account as your device using the HealthSpective app, please follow these steps: Install the HealthSpective app from the Google...

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How do I sync using the HealthSpective app?

You can wirelessly sync your Movband 3, Movband 4, Google Fit or Apple Health directly in your HealthSpective app. Launch the HealthSpective app and log into your account. Once logged in...

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My sync keeps failing in the HealthSpective app - Help!

If you receive the following error message; Sync Failed - No movement data to sync, please give your device a couple shakes to add a few steps and then try syncing again. Still having syncing trouble? Reac...

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