Online Store, Orders & Shipping

I have a large group of people who want to get moving! How do I order in bulk?

Please contact our sales team, sales@dhsgroup.com, if you are interested in ordering in bulk.

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Does the Movband come with a warranty?

Both the Movband 2 and Movband 3 have a one year limited warranty. Under normal use, DHS Group warrants against defects in workmanship and materials for a period of one year from purchase date. If a hardware de...

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What do I do if I can’t add an item to the shopping cart?

In order for the shopping cart to work properly, please make sure you have cookies enabled in your web browser. This settings is found in varying places depending on the browser you use. For specific instructio...

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What colors does the Movband come in?

All accessories can be found in our online shop by clicking here. Both the Movband 2 and Movband 3 come with a black wristband for no additional cost. If you wish to purchase additional colored wristbands, the...

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What is your return policy?

We're happy to accept returns of new, unopened product within 30 days of purchase for a full refund minus shipping costs. Returns should be sent to us at the address given below. Please be sure to include the ...

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Does the Movband contain latex?

The Movband 2 and Movband 3 wristbands are made of vulcanized rubber and are coated with a dust-proof oil which contains latex. These materials are safe to use next to your skin. However, if you have a latex se...

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What are your handling & shipping times?

We strive to ship orders placed by noon EST within one business day. We offer free shipping on any order over $50.00! Our shipping methods include: USPS (+1 business day for processing): - First- Class Mail ...

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What is your cancellation policy?

For our Basic Solution, you can cancel an order that hasn't yet shipped by contacting us at 440-746-1234. If the order has already shipped, then our customer-friendly Return Policy applies. For our Pro Solutio...

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