Movband 101 & Activity Tracking Devices with Move

What do I do if my Movband 2 is displaying “USB”?

When the Movband 2 is connected to your computer and has finished syncing, the device will solidly display “USB.” This means that the device is charging and can be safely disconnected at any time. If the Movba...

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What do I do if my Movband 2 is flashing the word "SYNC"?

Your Movband 2 will start flashing the word "SYNC" when the memory has reached 80% capacity and needs to be synced. Once your device's memory is 100% full, it will continue showing your moves on the display cou...

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I'm having trouble pairing my Movband with HealthSpective app - Help!

Movband 2: Movband 2 is not compatible with our Mobile app, and can only sync/pair via computer with USB cord. Movband 3 & 4: If you're having trouble pairing your Movband 3 or 4 with our mobile ap...

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What do I do if my Movband 3 is flashing the battery icon?

If the Movband 3's display is flashing the battery icon, the battery is running low and must be charged. Please note, once the battery fully dies, the display will be completely blank and the Movband will not t...

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What do I do if my Movband 3 is flashing "full"?

Your Movband 3 will start flashing the word "full" when the memory has reached 80% capacity and needs to be synced. Once your device's memory is 100% full, it will continue showing your moves on the display cou...

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How can I see steps on my Movband 3?

Movband 3 comes ready to show you moves and miles accumulated directly on your device. However, you can alter your settings within your Dashboard to enable steps to be shown on your Movband 3 screen. To enable...

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What do the circles on my Movband 3’s screen indicate?

The Movband 3 shows a progress meter on each screen – including the home screen, moves screen, steps screen, and miles screen. Each circle indicates 10% completion towards your goal. The progress meter on the ...

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How do I set up & register my Movband 3?

Important: Please make sure you are registered and have synced your device before you use your Movband for the first time. Using your Movband prior to registering your account will cause you to "lose" the activ...

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How do I sync my Movband 3?

Your Movband 3 device can be synced through the provided USB cord on the computer, or through the HealthSpective mobile app for iOS or Android devices. Syncing via USB cord: To sync your Movband 3, you’ll need...

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How do I charge my Movband? How often?

Movband 2: Using the USB cord provided, insert one end into your computer. Insert your Movband into the other end of the cord with the gold pins up against the white plastic of the charging cable. When properly...

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