Movband 101 & Activity Tracking Devices with Move

How will I know when my Movband 4's battery is dying?

The Movband 4's battery should last approximately 14 days. When the battery starts to run low, you will receive a message on the device that says "Low Batt. Charge Now to Save Data" Please not...

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What do the icons on the Movband 4 display mean?

To navigate through the multiple screens, simply touch the tapspot: Time and Date – Once the Movband 4 has been synced, the date and time will also automatically update to your mobile d...

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I'm trying to register a replacement Movband 4, but my app is only connecting with my old Movband

If your mobile device is struggling to identify and pair with your new Movband 4, there are a few things to check. Ensure you have removed your old Movband from your account. To do so, please first s...

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What happens when my Movband's memory fills up?

If your Movband's memory fills up, it will no longer track your activity. Your Movband will notify you when it's beginning to fill, so sync as soon as possible to avoid data loss. We recommend syncing at least ...

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Does Bluetooth need to be enabled in order to pair and/or sync my Movband 4?

Yes, you will need to ensure that your Bluetooth is enabled on your mobile device in order to pair your Movband 4 and sync. The Movband 4 can only sync wirelessly with the HealthSpective app.

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My Movband 4 displays calories, active minutes and sleep on the display, am I able to view these in my Dashboard too?

Unfortunately, the dashboard does not have the ability to view or track calories, sleep or active minutes as displayed on the Movband 4. We'll be adding these features soon!

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How do I attach the Movband 4 with the charging cable?

Using the charging cable that came with the Movband 4, attach the end of the charging cable square that has the two gold points on it close to the underside of the Movband 4's gold points and the magnets will s...

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How do I attach the Movband 4 to the wristband?

The Movband 4's wristband comes off in 2 separate sections. To put the wristband onto the device, first, make sure that the wristband is not clasped together. Then line the wristband into the holes on the side ...

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How do I sync my Movband with the HealthSpective app?

Movband 2: Movband 2 is not compatible with our Mobile app, and can only be paired via computer with USB cord. Movband 3 and 4: Please follow these steps to sync your Movband 3 or 4 with the HealthSpect...

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How do I pair my Movband with the HealthSpective app?

Movband 2: Movband 2 is not compatible with our Mobile app, and can only sync/pair via computer with USB cord. Movband 3 & 4: After creating your HealthSpective Engage account, you will be immediat...

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