Move Dashboard FAQs

How do I log in if I can't remember my username or password?

If you're having trouble logging in, you can reset your password by clicking "Forgot Password" on the log in page, or by visiting https://dashboard.movable.com/users/password/new. Next, enter your email addr...

Read Article

How do I sync a band that was previously synced with another user's account?

In order to sync a band that was previously synced to another account, you must have the username and password of the previous user. Once logged in with the previous owner's username, click on the drop down m...

Read Article

Can I create an account with a previously used Movband?

If you received a Movband from a friend or have a previously used Movband, you can create your own account and use it for yourself. You will first want to remove the Movband from it's exsiting account. Please ...

Read Article

Why would I want to have multiple devices registered with my account?

The ability to register multiple devices with your account is helpful if you wish to include fitness events with your account. To learn more about fitness events, please view What is a Fitness Event? Please not...

Read Article

How do I view my hour-by-hour activity?

In order to view your activity by the hour, log into your account and make sure you're in the My Activity tab at the top. This is the default view for the dashboard. From there, you can customize your view by...

Read Article

How do I set or change my personal goal?

To set a personal goal, click on the drop down menu in the upper right corner of your account dashboard labeled, "Welcome, (Name)." Click "My Goals" and a window to set your goals will appear.

Read Article

How do I join a group?

To join a group, navigate to the Groups tab on the My Account page or click on the Join a Group link from your Dashboard. Join a Group from your main dashboard: Join a group from the Groups Page: Ent...

Read Article

How do I remove myself from a group?

To remove yourself from a group, first log in to your Dashboard. From your Dashboard view, click on the "Welcome, Name" drop-down menu in the upper right corner. Click on the My Account option from the drop-dow...

Read Article

How do I view my messages?

To view your messages or communications, log in to your dashboard. You can now view all your messages in the messages tab at the top tool bar of your dashboard! Please note, if a message is unread, the bac...

Read Article

What is the rolling leaderboard?

When viewing the group leaderboard on the Groups page, you may notice that the group leader board defaults to a rolling 30 day activity count. This means that the activity will fluctuate from day to day because...

Read Article